Frequently Asked Questions

We use a version of the Wet Method (also known as the Essene Method) that we have perfected over 7 years of manufacturing experience. Our atomic separation process is proprietary and we are unable to share specific details regarding our method.

What we can share is that our method is alkaline-based and involves no acidic reactions. The resting pH of our standard ormus product (Ocean Mineral Substrate) was tested at exactly 10.200.

All V.I.O. Ocean Mineral products are extensively filtered before, after, and during our Atomic Separation process. All food grade batches are double sterilized, and all containers shipping liquid or cream products are heat induction sealed. All items are shipped in vacuum sealed bags and bubble wrapped to prevent spillage or damage during shipping.

We have not been verified/approved by Health Canada or the FDA and are therefore unable to make specific health claims.

V.I.O. products work through a torsion transfer of force functions inverting the adenosine tri-phosphate molecule, which allows for mitochondrial functions to be correctly induced, and accelerated. In essence, our ormus products enhance your cells directly which allow them to regenerate and fulfill their proper functions.

Ormus is a term for the minerals that are atomically acidified and coupled to chloride bonds through gastrointestinal acidificaton.  This allows these atomically separated materials to bond to chlorine and be transferred as a mineral salt, bonded to our bloodstream as a substrate.

The polar reaction of induced brain interferometry induces the electromagnetic reaction necessary for these atomically separated inductive elements to electrify and decouple. In a singular atomic form, these become high spin torsion transfer systems.  These materials are actually what our DNA strands are made from.

Depending on body mass, genetics, and toxicity level, most people feel results in a day or two. Some people feel the effect immediately upon oral consumption. Few people (Less than 5%) do not feel anything or feel very little.

To see the true results of Vancouver Island Ormus products on a disease or condition, the patient should take the recommend daily amount (5mL liquid substrate or 1g cream concentrate) each and every day for at least one week.

The effects can be as subtle as increased energy or as dramatic as lucid dreaming. Each and every person is different and reacts to ormus products in a way unique to their own physiology.

Vancouver Island Ormus products are manufactured in Sooke, British Columbia, Canada. We use seawater extracted from the mineral-rich Sooke Basin located on Vancouver Island.

Canada Shipping – Canada Post

International Shipping – Canada Post

Bulk Shipping – UPS, Nippon Express

Vancouver Island Ormus products are vacuum sealed, bubble-wrapped, and sealed within a lined metallic foil bag which acts as a Faraday cage to reduce potentially harmful electromagnetic frequencies (EMF). Our shipping boxes are packed with biodegradable packing foam to prevent contents shifting during transport.

Shipping depends on location and method chosen.  Most items are shipped within 1-3 days.

Canada – 2-7 days on average

United States – 3-9 days on average

Mexico – 14-28 days on average Currently unavailable; Please visit the Vancouver Island Ormus Europe website for shipping to Mexico

South America – 7-14 days on average Currently unavailable; Please visit the Vancouver Island Ormus Europe website for shipping to South America

Europe – 7-14 days on average – Please visit the Vancouver Island Ormus Europe website for faster and cheaper shipping!

Asia – 10-20 days on average – Please visit the Vancouver Island Ormus Europe website for faster and cheaper shipping!

Africa – 28-50 days on average – Please visit the Vancouver Island Ormus Europe website for faster and cheaper shipping!

Refund Policy

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Returns
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must be in the original packaging with the induction seal unbroken.

Please return the package to sender.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at asine.orders@mail.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at asine.orders@mail.com and send your item to:

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Vancouver Island Ormus

Box 418

Sooke, British Columbia

V9Z 1H4

Canada

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Shipping
To return your product, you should mail your product to:

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Vancouver Island Ormus

Box 418

Sooke, British Columbia

V9Z 1H4

Canada

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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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If your package was damaged by freezing temperatures we will provide replacements for all damaged products.

If your package was damaged by rough handling you are entitled to a refund or a replacement.